Frequently Asked Questions
Find answers to common questions about our services, booking process, and products.
You can book directly through our Booking page. Choose your service, select a date and time, pick your preferred photographer, and complete the advance payment to confirm your appointment.
Cancellations made 48 hours before the appointment receive a full refund. Within 48 hours, 50% of the advance payment is retained. You can cancel anytime from your customer dashboard.
Portrait sessions are delivered within 3-5 business days. Events and weddings take 2-3 weeks for full editing. Passport photos are ready instantly. Rush delivery is available for an additional fee.
Yes! We offer digital printing, flex printing, canvas prints, photo frames, mug printing, t-shirt printing, business cards, and invitation cards — all produced in-house with premium materials.
Absolutely. Visit our Shop to browse frames, albums, mugs, t-shirts, canvas prints, and photo gifts. Add items to your cart, apply coupons, and checkout securely with Stripe.
Yes, we cover destination weddings worldwide. Travel and accommodation costs are additional and quoted based on location. Contact us for a custom destination package.
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. Advance payment is required to confirm bookings.
Of course! Contact us through our Contact page with your project details, and we will provide a tailored quote within 24 hours.